Privacy Policy

Last Updated: October 22, 2026

At Summit Sourdough, your privacy matters to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and shared.

Summit Sourdough is an online retail business based in Sherwood Park, Alberta, Canada. Our website, www.summitsourdough.com, is powered by Shopify.

This Privacy Policy explains how we handle your information when you visit our website, purchase our products, or communicate with us.

1. Information We Collect

When you visit our website or make a purchase, we may collect:

• Contact Information: Name, email address, telephone number, billing address, and shipping address.

• Order Information: Products purchased, order history, payment confirmations, and shipping details.

• Payment Information: Payments are securely processed through Shopify and supported third-party payment providers.

• Website Information: IP address, browser type, device information, cookies, and browsing activity.

• Communications: Information you provide when contacting us or subscribing to our emails.

We collect information directly from you, automatically through our website, and through service providers that support our business.

2. How We Use Your Information

We use your personal information to:

• Process payments, fulfill orders, and arrange shipping or local pickup.

• Communicate about orders, returns, and customer inquiries.

• Provide customer service and improve your shopping experience.

• Send promotional emails, product updates, and special offers where permitted by law.

• Analyze website traffic and measure advertising performance.

• Protect our website, prevent fraud, and comply with legal obligations.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails. You will still receive essential order-related communications.

3. Shopify, Payments & Third Parties

Our online store is hosted by Shopify, which processes customer information to operate our website, manage transactions, and provide e-commerce services.

We may share necessary information with trusted service providers, including payment processors, shipping companies, website analytics providers, and marketing platforms.

Shopify may also use customer information to provide enhanced services, including personalized shopping experiences and advertising based on interactions with our store and other Shopify merchants.

Summit Sourdough does not independently sell or rent customer contact lists. However, certain advertising-related data sharing may be considered a sale or sharing of personal information under applicable privacy laws.

Learn more about how Shopify handles information through its Consumer Privacy Policy and Privacy Portal.

4. Cookies & Advertising

Our website uses cookies and similar technologies to improve functionality, remember shopping preferences, understand website activity, and support advertising.

We may use Shopify Analytics, Google Analytics, and Google Ads to understand website performance and measure marketing effectiveness.

These services may collect information about browsing activity, devices, and interactions with advertisements.

You can manage cookies through your browser settings and any privacy preference tools available on our website. Depending on where you live, you may also have the right to opt out of certain targeted advertising or data sharing.

For additional information, visit Google's Privacy Policy.

5. Protecting & Storing Your Information

We take reasonable measures to protect customer information and rely on established service providers, including Shopify, for secure payment processing and e-commerce operations.

Personal information is retained only as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, and meet legal obligations.

Because we use third-party service providers, your information may be stored or processed outside Canada, including in the United States and other countries, where different privacy laws may apply.

While we take privacy and security seriously, no electronic system can guarantee complete security.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to personal information we hold about you.

• Request corrections to inaccurate information.

• Request deletion of certain personal information.

• Withdraw consent where applicable.

• Unsubscribe from promotional communications.

• Opt out of certain targeted advertising or data sharing.

Some information may need to be retained to comply with legal, tax, or accounting obligations.

Summit Sourdough operates in accordance with applicable Canadian privacy legislation, including Alberta's Personal Information Protection Act (PIPA) and, where applicable, federal privacy legislation.

Customers in other jurisdictions, including the European Economic Area, United Kingdom, and United States, may have additional rights under applicable laws.

To make a privacy request, please contact us at summitsourdoughyeg@gmail.com. We may need to verify your identity before processing certain requests.

You may also manage certain information processed by Shopify through the Shopify Privacy Portal.

7. Contact Information & Policy Updates

We may update this Privacy Policy periodically to reflect changes to our business, technology, or legal requirements. Updates will be posted on our website with a revised date.

If you have questions about this policy, how your information is handled, or wish to exercise your privacy rights, please contact:

Summit Sourdough
Sherwood Park, Alberta, Canada
Email: summitsourdoughyeg@gmail.com
Website: www.summitsourdough.com

We are committed to respecting your privacy and handling your personal information responsibly.