Returns / Refunds
We want every customer to be happy with our starter!
If you notice a problem with your package of starter on arrival, please contact us so we can ship you out a replacement free of charge.
We do not accept returns or provide refunds on sourdough starter due to hygienic reasons. Gift Cards and any of our digital items including e-books or printables, which are delivered immediately via email, are also non-refundable.
You can always contact us with any order questions at firstname.lastname@example.org or use the Contact Us form.
Damages and Issues
We will be happy to send a replacement sourdough starter(s) at no cost if your item(s) are damaged or in poor condition. Please inspect your order within 5 days of receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns or provide refunds on gift cards.